We are aware of an issue with playing MP3 files with the latest three versions of iTunes.
After doing much research we have found that it is a problem with iTunes (the latest three versions only) and not with our files.
Since version 10.5.1, iTunes has had a bug in it where it would not allow 320kbs MP3 files to be imported into it.
Version 10.5.0 allows it, but 10.5.1, 10.5.2, and 10.5.3 do not.
I have been talking to senior tech support at Apple about this and they are aware of their problem and are working on a solution. But it probably won't happen until the next iTunes update.
AudibleSpirit.com sells the highest quality 320kbs MP3 files and unfortunately, none of them will load into iTunes now. It is a frustrating problem with no solution except to wait for Apple to fix their bug.
As you probably already know, our 320kbs MP3 files will load and play into ALL other players INCLUDING Apple's own Quicktime player.
We have confirmed that there is nothing wrong with our files, although there is nothing we can do for our customers who are using only iTunes to play their mp3 files.
As a temporary work-around, we suggest using Quicktime to play them until Apple fixes iTunes.
There is another way to get the files onto your iPhone, iPad, or iPod, but it takes a bit of doing.
Go the app store and download the free 'Dropbox' utility.
Then install 'dropbox' on your desktop (also available free on https://www.dropbox.com/)
Once you installed Dropbox on both your iPhone (or iPad, iPod) and your desktop, simply drag the mp3 files into your Dropbox folder.
Dropbox will then sync the mp3 files onto your iPhone (or iPad, or iPod).
You will then be able to play them on your iPhone (or iPad, or iPod)
All the best to you!
AudibleSpirit Team
STEP ONE: DON'T PANIC... IT'S NOT AN MP3 WHEN YOU FIRST DOWNLOAD IT:
The files that you download from our store are .ZIP files.
Zip files are compressed files that contain data inside of them. This makes the files a lot smaller, and your downloads a lot faster. However, you cannot play zip files. Neither can you simply drag them into iTunes or onto a CD. You must EXTRACT the MP3 files first!
How do you do that? Easy. It's already built into your computer right now.
Both Macs and PCs have the ability to extract data from the zip files and place those files onto your computer.
STEP TWO: EXTRACTING YOUR FILES
Look for the .ZIP files that you downloaded from our site. Once you have found them, double click on them. Just an ordinary double-click with the left button on a PC, or Mac. In either case, you should then see a window open with the MP3 files inside it.
Drag the MP3 files from that window onto your desktop or your iTunes folder.
Once you have those MP3 files on your desktop, you can simply click on them to listen to them. (Both Mac's and PC's can play MP3 files simply by clicking on them. In either case it will use whatever MP3 player you have set as your default. Every operating system has default MP3 players.)
Make sure your speakers are turned on, the volume knob is turned up, and you've already confirmed that other sources of audio -- like when you watch streaming videos online, for example -- are functioning properly and can be heard.
STEP THREE: BURNING CDs FOR YOUR PERSONAL USE
If you want to burn CD's of the mp3 files, you will need some sort of CD burner and software to convert the mp3 files into standard CD audio format.
Simply copying the mp3 files onto a CD will not make a CD that is playable in most CD players. (However, SOME CD players can play MP3 files directly, most cannot).
Both Windows Media Player (the default MP3 player on PCs) and iTunes (the default on Macs) have options you can find easily, which allow you to make a "playlist" and burn a CD.
HOW TO MAKE CDS FROM THESE MP3 FILES:
|
Windows XP/Vista/7 |
Mac OS-X |
| Click here to read instructions for Microsoft Windows | Click here to read instructions for Mac OS-X |
In iTunes, make sure all the tracks you want on your CD are checked in the boxes to the left. Make sure everything you DON'T want on the CD is unchecked. Also make sure you haven't checked more than 68 minutes of audio at once, or else it won't all fit on one disc.
Each .ZIP file is ONE CDs worth of MP3 files... Since NTI is 22 .ZIP files, you will need 22 CDs to burn the entire product onto them. (remember, NTI is 22 HOURS worth of material and requires 22 CDs - which is why there are 22 .ZIP files)
Each section of NTI WILL fit on one CD...
Then go to File at the top left, and click "Burn Playlist to a Disc." Follow the instructions, insert a suitable CD-R into your drive, and you should be good to go.
In Windows Media Player, once you have the MP3 open, hit Pause (the two vertical lines) so it is not playing. Click on the button in the top middle of your screen that says "Burn". Then drag all the tracks you want on your CD over to the right, where it says "Drag items here to create a burn list." Click "Start Burn", follow the instructions and you should be good to go.
